FAQ
Frequently Asked Questions
What areas does Lumera Cleaning Co serve?
We serve residential communities and vacation rental properties throughout the Orlando area, including Apopka, Orlando, Winter Garden, Ocoee, Winter Park, Windermere, Dr. Phillips, Lake Nona, Kissimmee, Davenport, Haines City, Baldwin Park, Maitland, and Lake Mary. Availability may vary by location, service type, and scheduling requirements. Contact us to confirm whether we serve your property.
What services do you offer?
We offer residential cleaning only, plus vacation rental turnover support:
- Lumera Essential — Everyday Residential Cleaning, starting at $130
- Lumera Signature — Premium Residential Cleaning, starting at $219, most popular
- Deep Cleaning, starting at $230
- Move-In / Move-Out Cleaning, starting at $240
- Lumera Vacation Rental Care — Professional Short-Term Rental Turnovers, starting at $95
Recurring cleaning is available for Lumera Essential and Lumera Signature, weekly, biweekly, or monthly, with the same discounts: weekly 15% off, biweekly 10% off, monthly 5% off, rounded to the nearest $5.
We do not offer commercial or office cleaning.
How much does residential cleaning cost?
Our starting prices vary by service and home size. 1 bedroom, up to 2 bathrooms — Starting at $219.
Prices include up to 2 bathrooms. Each additional bathroom beyond 2 is +$30. A half-bath counts as half. Final pricing is confirmed before service.
Pricing may also depend on property details, service scope, condition, and any applicable additional services.
For vacation rentals, starting prices are per turnover, with the same bathroom rule. Linen is +$10 per bed, restocking is at cost + 10%, and same-day turnaround is +$35, where applicable.
What is the difference between Essential and Signature Cleaning?
Essential is designed for routine residential cleaning with straightforward service options. Signature is designed for customers seeking a more tailored, premium cleaning experience. 1 bedroom, up to 2 bathrooms — Starting at $219. Prices include up to 2 bathrooms. Each additional bathroom beyond 2 is +$30. A half-bath counts as half. Final pricing is confirmed before service. The specific tasks included in each service are confirmed before the appointment, because each service is tailored to your selected package.
What is included in my cleaning?
Your cleaning is tailored to your selected package and the scope agreed before the appointment. If the home condition differs from the booking details, adjustments may be made. We’ll clarify the service requested, the areas included, and any additional requirements before your appointment, so expectations are clear.
Do you offer recurring cleaning?
Recurring cleaning is available for Lumera Essential and Lumera Signature, weekly, biweekly, or monthly, with the same discounts: weekly 15% off, biweekly 10% off, monthly 5% off, rounded to the nearest $5.
Essential Recurring
Weekly
| Home size | Price |
|---|---|
| Studio / 1-bed | $110 |
| 2-bed | $150 |
| 3-bed | $190 |
| 4-bed | $250 |
| 5-bed | $300 |
| 6-bed | $350 |
Biweekly
| Home size | Price |
|---|---|
| Studio / 1-bed | $115 |
| 2-bed | $160 |
| 3-bed | $205 |
| 4-bed | $265 |
| 5-bed | $315 |
| 6-bed | $370 |
Monthly
| Home size | Price |
|---|---|
| Studio / 1-bed | $125 |
| 2-bed | $165 |
| 3-bed | $215 |
| 4-bed | $280 |
| 5-bed | $335 |
| 6-bed | $390 |
+$50 per additional bedroom for Essential Recurring.
Signature Recurring
Weekly
| Home size | Price |
|---|---|
| 1-bed | $185 |
| 2-bed | $210 |
| 3-bed | $235 |
| 4-bed | $265 |
| 5-bed | $290 |
| 6-bed | $315 |
Biweekly
| Home size | Price |
|---|---|
| 1-bed | $195 |
| 2-bed | $225 |
| 3-bed | $250 |
| 4-bed | $280 |
| 5-bed | $305 |
| 6-bed | $330 |
Monthly
| Home size | Price |
|---|---|
| 1-bed | $210 |
| 2-bed | $235 |
| 3-bed | $265 |
| 4-bed | $295 |
| 5-bed | $320 |
| 6-bed | $350 |
+$30 per additional bedroom beyond 6 for Signature.
Prices include up to 2 bathrooms. Each additional bathroom beyond 2 is +$30. A half-bath counts as half. Final pricing is confirmed before service. See Essential Recurring on Essential Residential Cleaning and Signature Recurring on Signature Residential Cleaning.
Do you provide cleaning supplies?
Yes. We arrive fully equipped with professional-grade products and tools for a consistent, elevated finish. You do not need to provide supplies. If you have any customer-specific supply requirements, please tell us when booking so we can discuss them before the appointment.
Do you clean vacation rentals?
Yes. We offer vacation rental turnover services for eligible properties, subject to location, scheduling, and the property’s cleaning requirements. This includes cleaning, bed-making, linen changes, restocking, and property condition photos when agreed upon, as well as same-day turnovers where available.
Do you offer same-day service?
Same-day service may be available depending on location, cleaner availability, and the time required to complete the requested service. Please contact us to confirm availability. Same-day turnaround for vacation rentals is +$35, where applicable.
Do I need to be home during the cleaning?
No. You do not need to be home, but timely access is required. Please arrange access in advance. If we are unable to access the property within 15 minutes of arrival, the appointment may be canceled and a lockout fee may apply.
How should I prepare my home?
Light organization allows us to focus on detail. Please tidy personal items and clear surfaces where possible. Excess clutter may impact cleaning results, and adjustments may be made if the home condition differs from the booking details.
What happens if I’m not satisfied? — Satisfaction Guarantee
If anything was missed, tell us within 24 hours and we’ll return promptly to make it right — your experience matters.
Any damage concerns must also be reported within 24 hours. Pre-existing or unsecured items are not covered. This matches our Service Agreement.
To report a missed item, call (689) 588-1005 or email info@lumeracleaningco.com, and tell us which areas were missed so we can arrange the return visit.
How do I book?
Choose your service, provide your name, email, and property details, and select your preferred appointment options through our booking process. You will be taken to the matching booking page to choose your date and time. If your property requires a custom quote, contact us directly at (689) 588-1005 or info@lumeracleaningco.com.
What is your cancellation and rescheduling policy?
Cancellations or rescheduling made at least 48 hours in advance are accepted with no fee.
Changes made within 24 hours of the scheduled appointment may incur a cancellation fee to cover reserved time.
Same-day cancellations or missed appointments may be charged up to the full service amount.
We operate within a 1–2 hour arrival window to account for traffic, route timing, and service flow.
By booking with Lumera Cleaning Co, you agree to this policy and to our Service Agreement.
What are your hours?
Monday–Friday: 9:00am–6:00pm
Saturday: 10:00am–3:00pm
Phone: (689) 588-1005
Email: info@lumeracleaningco.com
How do I contact Lumera Cleaning Co?
Phone: (689) 588-1005
Email: info@lumeracleaningco.com
Instagram / Facebook: lumeracleaningco / lumeracleaningco